Accessibility Solutions for Retailers
Deliver accessible customer experiences across ecommerce and in-store environments
Retail success depends on seamless customer journeys, making accessibility essential across every touchpoint—from online browsing and mobile checkout to in-store self-service. When accessibility is embedded across digital platforms and store operations, retailers strengthen brand trust, protect revenue, and reduce compliance risk. With more than 30 years of experience in assistive technology and accessibility, Vispero helps retailers create inclusive experiences that support customer independence.
How digital accessibility impacts retailers
Modern retail ecosystems are highly interconnected. When accessibility gaps appear, they ripple across revenue, customer loyalty, and regulatory compliance, such as ADA, WCAG, and other key guidelines.
Ecommerce and mobile browsing
Customers must be able to browse, select, and complete purchases independently across the entire digital workflow.
Self-service experiences
Digital accessibility extends beyond websites to kiosks, self-checkout, and point-of-sale systems. Accessible in-store systems ensure equal access and consistent brand experiences.
Accessibility solutions that scale across digital and in-store environments
We equip retailers with the technology and expert guidance needed to deliver inclusive customer experiences across ecommerce and in-store systems, helping improve conversion, reduce operational friction, and maintain regulatory alignment.
Assistive Technology
JAWS for Kiosk is the only screen reader purpose-built for self-service environments. It integrates directly into retail infrastructure, supporting independent transactions while strengthening compliance, usability, and brand equity.
Explore our JAWS for Kiosk.
Accessibility testing for ecommerce platforms
Retailers need reliable ways to test accessibility as ecommerce platforms evolve. Our flagship assistive technologies, JAWS® and Fusion®, alongside testing tools like JAWS Inspect, help evaluate digital experiences and identify accessibility barriers before they impact customers.
Digital Accessibility Services
Your digital presence is often the first and most frequent customer interaction. It must be accessible to every customer.
We help retailers audit ecommerce platforms for alignment with key accessibility requirements, remediate usability barriers, and establish sustainable digital accessibility practices that evolve alongside retail technology.
How we deliver sustainable accessibility across retail ecosystems
Expert-led audits and remediation guidance
Customized configuration and solution design
Assistive technology validation
Long-term digital accessibility maturity
