Accessibility Solutions for Government & Public Sector

Improve government accessibility and strengthen public service delivery

Government agencies rely on accessible technology to deliver services and keep operations moving. When systems aren’t accessible, efficiency drops and compliance risks rise. Vispero helps federal, state, and local teams maintain accessibility across internal workflows and public-facing services, reducing risk and improving service delivery.

Where accessibility is required across government services

Government and public sector organizations have accessibility obligations in two distinct areas:
Workforce Access and Systems
Agencies must ensure employees who are blind or have low vision can use the tools required for their jobs, including software, documents, and training content. Providing compatible assistive technology and accessible services improves productivity, reduces support overhead, and mitigates compliance risks.

Public-Facing Services
The public needs to independently access government websites, online forms, portals, and self-service kiosks. These systems are subject to federal, state, and local accessibility laws. When public-facing services fall out of compliance, agencies face delays, complaints, and formal risk exposure.

Solutions tailored to federal, state, and local government needs

Accessibility requirements differ across federal agencies, state and local governments, and vocational rehabilitation services. Explore the pathways below for guidance and technology aligned to your organization.

Federal Agencies

Guidance and technology designed for federal environments, including Section 508 compliance, assistive technology deployment, secure implementations, and support for mission-critical workflows.

See how we support federal environments.

State & Local Government – Vocational Rehabilitation

Solutions that help state and local agencies support employees, deliver accessible public services, and strengthen vocational rehabilitation programs for blind and low vision constituents.

See how we help state and local agencies.

Section 508 Compliance and Accessibility Standards

Resources and support to help agencies and contractors meet Section 508, WCAG 2.2, ADA, and related ICT accessibility requirements with confidence.

Get support for Section 508 and WCAG.

Assistive technology that supports workforce productivity

Vispero provides industry-leading assistive technologies that remain compatible across the diverse IT systems common in government environments, including legacy applications, virtualized desktops, cloud services, secure networks, and mixed browser stacks.

Easy assistive technology integration

JAWS®, ZoomText®, and Fusion enhance productivity for blind and low vision employees by providing reliable access to enterprise applications, internal tools, portals, and required training content. Our software deploys smoothly across tightly controlled or highly distributed government networks.

JAWS Inspect for development teams

A testing tool purpose-built to validate compatibility with JAWS and accelerate defect identification. JAWS Inspect enables developers and QA teams to test efficiently without needing deep AT expertise.

Making public-facing digital services accessible for all

The public depends on accessible digital systems for multiple services, from renewing licenses to applying for benefits to accessing records. Government agencies must ensure the public can independently interact with these services. Vispero’s experts help agencies:

  • Validate public websites and applications for WCAG 2.2 and ADA Title II compliance
  • Produce defensible Section 508 conformance documentation (for federal)
  • Audit documents, forms, and workflows
  • Test kiosks for screen-reader compatibility
  • Establish governance processes that sustain compliance

Procurement pathways that fit government processes

Vispero integrates assistive technology and accessibility services in a structured, procurement-friendly model.

We work within your existing procurement channels and IT requirements, offering support, documentation, and training to streamline implementation.

Assistive Technology

Proven, enterprise-ready screen reading and magnification software that empowers blind and low vision employees to stay productive across secure, complex, and hybrid government environments.

Testing & Auditing

Expert-led accessibility audits and assessments that go beyond automation, providing defensible results, remediation guidance, and clear alignment with Section 508, WCAG 2.2, and ADA requirements.

Accessibility Managed Services

Ongoing, scalable accessibility support that helps agencies sustain compliance, reduce risk, and build durable accessibility programs through a combination of human expertise and structured processes.

Training

Hands-on, role-specific training that equips teams with the skills needed to maintain accessible systems, create compliant content, and deliver better experiences for staff and constituents.

How government agencies align with key accessibility standards

Government and public sector organizations must align with numerous accessibility standards and regulations

Federal:

  • ADA Title II
  • Information and Communication

State & Local:

  • Section 508
  • WCAG 2.2
  • U.S. Access Board ICT Refresh
  • OMB M-24-08

Technology (ICT) accessibility laws

  • EN 301 549

How the VA improved accessibility and workforce performance

Vispero helped the U.S. Department of Veterans Affairs empower its workforce using JAWS, ZoomText, Fusion and JAWS Inspect, paired with our consultative training and ongoing support. Through a $2.3 million partnership with ThunderCat Technology, the VA improved accessibility, communication, and efficiency across its operations. This collaboration demonstrates how enterprise assistive technology and expert implementation can improve accessibility and efficiency for federal employees and the veterans they serve.

Strengthening government service delivery through accessibility

Reliable access is a baseline expectation in public service. Vispero helps government and public sector organizations maintain that standard with assistive technology, testing, and support that keep compliance on track, workforces productive, and public-facing services running smoothly.