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ADA Legal Update: What Your Restaurant Needs to Know About Digital Accessibility

Over the past decade, restaurants have embraced websites, mobile apps, self-service kiosks, PDF menus, and online reservations services to deliver their goods and services to customers. These technologies have their advantages but also expose restaurants to litigation when they are not independently usable by customers who are blind or have mobility disabilities.

Join Seyfarth Shaw’s Minh N. Vu, Partner, Ashley S. Jenkins, Associate, and Vispero’s Matt Ater VP Business Development, as they provide an update on ADA Title III lawsuit trends relating to the use of technology by public accommodations and what restaurants need to do to comply with the ADA. They will discuss how restaurants can proactively protect themselves and provide accessible technology.

Attendees will learn:

ADA lawsuit trends and theories
Accessibility barriers relating to:
- Websites
- Self-service kiosks
- QR code menus
- Online reservations
- Mobile apps
- Risk mitigation strategies

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This on-demand webinar — ADA Legal Update: What Your Restaurant Needs to Know About Digital Accessibility — guides restaurant and food-service operators through the current landscape of digital-accessibility risk under Americans with Disabilities Act (ADA) Title III. Hosted by legal experts from Seyfarth Shaw LLP and accessibility leaders from TPGi / Vispero, the session covers trends and hotspots in website, kiosk, PDF menu and mobile-app litigation, clarifies obligations for public accommodations, and outlines practical steps — from accessible menu design to choosing compliant third-party reservation platforms — to reduce litigation risk while delivering inclusive customer experiences.