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Using Screen Reader Testing Tools to Evaluate the Accessibility of a User Journey – Part 1

User Journeys are a great way to segment complex sites and applications for accessibility testing, helping you to prioritize the user experience. This webinar will provide a background to screen reader testing tools and how and where to use them with user journeys in your development pipelines, particularly JAWS Inspect, a dedicated testing tool for JAWS compatibility testing. Using sample user flows, we will demonstrate testing in action, including how to select steps and components for a user journey, the automation options available and the skills and roles required.

Future webinars in this series will look at specific types of user journeys in different settings, such as large public websites and software applications.

Testing with assistive technologies
JAWS compatibility testing
Selecting user journeys
Testing the accessibility of user journeys
Introduction to accessibility testing

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In this on-demand webinar (Part 1), accessibility veteran Charlie Pike shows how to combine screen-reader testing tools — specifically JAWS Inspect — with user-journey testing to assess real-world accessibility. You’ll learn how to define user journeys, build test scripts around key tasks (like checkout or login flows), and use JAWS Inspect’s live-transcript and report features to spot issues that go beyond static compliance. Ideal for QA, developers, and accessibility leads — this session helps you ensure your site doesn’t just meet guidelines, but actually works for screen-reader users.