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Enhancing Patient Experience: Digital Accessibility Legal Requirements in Healthcare

For patients with disabilities, inaccessible technology can mean the difference between timely, effective care and unmet healthcare needs. This could include accessible patient portals, telehealth services, and payment platforms.

Despite a new presidential administration, requirements for Section 1557 of the Affordable Care Act (ACA) have not changed. While enforcement may unclear moving forward, healthcare organizations still have an obligation to their patients for digital accessibility.

In our webinar session, TPGi’s accessibility experts and Seyfarth and Shaw’s legal professionals will help you understand ACA Section 1557 requirements, its future under the Trump administration, and offer strategies to help you create inclusive experiences.

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In this on-demand webinar, accessibility and legal experts from TPGi and Seyfarth Shaw LLP explain how Section 1557 of the Affordable Care Act applies to digital healthcare services — from patient portals and telehealth platforms to kiosks and mobile apps. You’ll learn who must comply, what features must be accessible (websites, apps, documents, kiosks), how to audit for compliance with WCAG 2.1 Level AA, and practical strategies to inventory assets, remediate barriers, and support users while fixes are underway. Essential for healthcare providers, vendors, and anyone responsible for patient-facing digital tools.