Dennis McHugh - Vispero
Vice President of Customer Service OperationsDennis McHugh is Vice President of Customer Service Operations at TPGi. He leads a world-class team of accessibility experts striving to make digital experiences more accessible by partnering with companies across public and private sectors to identify accessibility gaps, provide remediation guidance, and validate the customer experience to ensure an equal experience for people with disabilities.
Dennis began his journey in the accessibility field in 2022 with the Worldwide Stores Accessibility team at Amazon.. He had spent the previous 25-plus years in IT operations in the service and hospitality industry, where he sharpened his passion for customer service and customer satisfaction at the Pebble Beach Resorts, the Irvine Company, and Brittain Resorts and Hotels..
Dennis lives in Myrtle Beach, South Carolina, with his wife, Stephanie, and two children, Scarlett and Zeke. He graduated with a BA from St. Joseph’s University in Philadelphia, Pennsylvania.
